![GREIF-VELOX troubleshooting](/assets/images/5/service_2-kzhge624vxce85x.jpg)
Your spare parts service from GREIF-VELOX
With the spare parts service from GREIF-VELOX, you can ensure that your systems are always available and remain durable. Our spare parts service includes fast access to original spare and wear parts, an express delivery service and our specialized support.
![GREIF-VELOX-spare-parts-service GREIF-VELOX spare parts service](/assets/images/0/service_7-h1hdzh8yahfkcgq.jpg)
Your benefits
Minimization of downtimes
The express delivery service ensures that urgently needed spare parts are delivered quickly.
Increasing and maintaining system performance
High-quality OEM spare and wear parts offer optimum fitting accuracy, reliability and durability, maximizing the performance and service life of the systems.
Access to experts from various specialist departments
Expert advice from GREIF-VELOX experts ensures that companies can select the right spare parts and make optimum use of them.
Increased operational reliability and predictability
GREIF-VELOX guarantees a long-term supply of spare parts for at least ten years.
Spare parts service procedure
How the GREIF-VELOX spare parts service works
Needs assessment and advice
A GREIF-VELOX expert advises and helps with the selection of suitable spare parts based on the specific requirements of the system.
Quotation preparation and ordering
GREIF-VELOX prepares a detailed quotation that includes the required spare parts, costs and delivery times. The order is then placed on the basis of the confirmed quotation.
Packaging and shipping
The selected spare parts are provided from stock, checked and packed for shipment. The spare parts are sent to the customer via the express delivery service or standard shipping.
Installation and test
The spare parts supplied are installed in the system and tested for functionality to ensure that they work properly. GREIF-VELOX continues to provide support after delivery and is available for any questions or problems that may arise.
This is GREIF-VELOX: a pioneer of filling and packaging technology in 1,000 years of company history
EIR - Efficiency, innovation, reliability
are the cornerstones of our business philosophy
![company-philosophy-efficiency GREIF-VELOX company philosophy Efficiency](/assets/images/3/eiz-1-9qxq1y171ktc3me.jpg)
Reduction of operating costs
by reducing transport and logistics costs & saving cleaning and personnel costs
Optimization of production processes
by reducing downtimes, increasing production performance and data-supported process optimization
Improve security and compliance
by increasing employee and product safety
![company-philosophy-reliability GREIF-VELOX company philosophy Reliability](/assets/images/2/eiz-2b-hcvxq034y6eqpy2.jpg)
Innovation leadership in the filling and packaging industry
by integrating real-time data collection and Industry 4.0 concepts
Development of customer-specific solutions
through tailor-made adjustments based on specific customer needs, resulting in more efficient production processes
Promoting digital transformation
by using the latest digital tools and platforms for optimized and transparent production, increases productivity and reduces downtime
![company-philosophy innovation GREIF-VELOX company philosophy innovation](/assets/images/0/eiz-1b-mw2cwxnbb86pb9x.jpg)
Maximum system availability
through robust design principles and continuous quality controls, resulting in lower failure rates and longer life cycles of the systems
Competent customer support
through rapid technical support & comprehensive maintenance programs, resulting in minimized downtime and optimized operations
Comprehensive security standards
through ongoing training and safety checks, ensures maximum safety for personnel and production
Find the right contact person
Direct contact to GREIF-VELOX or competent trading partner at your location:
You will find the right contact person for your request here.